Apple iPhone Duo owners report cracked screens along hinge within hours of buying: What happened?

It seems Apple's new foldable iPhone Duo is making headlines for the wrong reason. Some users have reported cracks on the inner display of the phone, mainly around the hinge area. The complaints have appeared online, with one user claiming that the screen broke after opening the phone fewer than 20 times.

According to MacRumors, several users have shared pictures of damaged iPhone Duo screens on Reddit and its own forums. In many cases, the display has developed a bright line of pixels near the hinge.

One iPhone Duo owner in Australia reportedly said that his phone broke within around six hours of use. He claimed that he had opened the phone fewer than 20 times when he felt something unusual near the hinge while unfolding it.

The user said he then heard a cracking sound, and the inner screen broke along the hinge. He also claimed that there were no visible marks on the display or the outside of the hinge before the incident.

The owner later visited an Apple Store, where the company reportedly replaced his damaged phone immediately.

MacRumors has also shared reports of damaged iPhone Duo display units in China, where the phone went on sale before its US launch. However, there is no clear information about how those devices were damaged. It is also possible that some cases involve accidental damage.

Some reviewers who received the phone early have tested its folding mechanism without facing similar problems. However, the number of devices tested is still limited.

At the moment, it is not clear how many iPhone Duo units are facing this issue. More reports from buyers will help use find whether this is a bigger problem or a few isolated cases.

Apple is expected to examine damaged devices to understand what went wrong and whether any changes are needed.

As reported by MacRumors, hinge failures during normal use should be covered under Apple's one-year warranty. Buyers also have two weeks to return their phones.

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